Salem Auto Repair

I was traveling alone from Arkansas to Indiana in my 20-year old Toyota van (which has always been very reliable), when my “hot” indicator came on. Pulled into the nearest exit, which was Salem, and then pulled into the first auto related biz I saw— Auto Zone. I told two salesmen working there ( they were very helpful!) what was going on. They directed me to Yardleys and said they were my best bet for getting any needed work done ASAP. I can’t say enough good things about Yardleys, every single employee I dealt with was outstanding — friendly, polite, very knowledgeable and helpful. I trusted them and my “impending” panic attack dissipated. They gave me a loaner car to drive to get to a nearby Holiday Inn Express, as the needed part would not arrive until the next day. I was back on the road the next afternoon. Thank you, thank you, I and my siblings live in Indiana but own properties in Arkansas. I’ve told all of them that if they have vehicle problems in Illinois to try and make it to Yardley’s! 😁 P.S. Love the city of Salem! Everyone was so friendly. Also writing a review on the Holiday Inn - exceptionally nice.

I had to go to several places for estimates and was treated less than friendly by some. I had to use and agency that helps pay for repairs, I think that's why I was treated poorly, one business owner even said " so you're wasting my time, that I don't have" Kevin at Yardley truly cared about me and they got my car in and fixed fast! Best in Salem!!!

Always polite and professional

As always when getting my vehicle serviced at Yardleys my service there has been great. Would Highly Recommend Kevin and his crew for getting your car or truck fixed and back on the road.

Very prompt and efficient service. They explain everything they are going to do and anything else needed. They do great work!

Very happy thank you for taking care of my truck .

Great people to deal very professional an very thorough couldn't be happier with their work

I have never worked with people who were so helpful and concerned for doing a good job and keeping it affordable. They were great.

My husband and i got our truck worked on her and it was great customer care and product, we highly recommend.

From my experience with mechanics, which is more than usual for the average person--- I have terrible luck, (or I just suck at taking care of vehicles) Yardley automotive has by far the best customer service and care of anyone I have been too. (says a lot when I have a brother who is a talented mechanic) Money is tight so I occasionally venture off and try to find someone cheaper than Yardley but each time I regret it. Every time I have had a vehicle with Yardely they have done a thorough and great job. Most recently my car was making some VERY concerning noises and I was worried the vehicle I was still making payments on was about to explode or possibly it was on the verge of self destruction from my neglect, and with the vehicle being the only one we have for our family both my husband and I rely on it for our livelihoods. Yardley had me drop the vehicle off Friday afternoon and by Monday afternoon they had it fixed. RECORD TIME. The bill hurt a little bit, but I appreciated the itemized bill and fact sheet they gave me, telling me exactly what they did and how much each thing cost. So all I need to do now is reconcile a little bit with my vehicle and promise to do better.... wish me luck.